Overview

• Mexico City is the first federal entity to offer all 31 Registro Civil procedures online after enabling 28 additional services on July 15.
• Residents can access birth, marriage, death and other civil records through the Llave CDMX identity platform around the clock without visiting an office.
• Average documentation requirements have been slashed from 12 to five items and payments are handled via QR codes on the city’s finance portal.
• The digital channel complements existing in-person options and will be expanded with a Locatel WhatsApp service for submissions and payments by late September.
• This effort builds on a prior administration’s digital initiatives and advances the city’s broader modernization and anti-corruption agenda.