Overview
- Students reported blurred or incomplete scanned answer sheets, missing pages, mismatched handwriting and payment or portal failures when accessing re-evaluation copies under the new On‑Screen Marking system.
- CBSE launched the re-evaluation portal on May 19 and extended application deadlines through May 24 as heavy traffic and technical errors produced a surge of requests and processing delays.
- The board says it evaluated roughly 9.87 million answer books digitally and manually rechecked a small number where scans failed, while regional centres such as Ludhiana received large backlogs of thousands of re-evaluation applications.
- A high‑profile viral complaint from student Vedant was prioritised, CBSE located and sent his correct Physics answer book and said it will update his result; the board says it is handling other cases individually.
- Union Education Minister Dharmendra Pradhan ordered an accountability report and deputed IIT‑Madras and IIT‑Kanpur tech teams to diagnose OSM and portal faults, and asked four public‑sector banks to help stabilise payment gateways to limit knock‑on effects on university admissions.