Particle.news

Download on the App Store

CBSA Outages Leave Lasting Border Backlogs as Ottawa Orders 30-Day Report

Ottawa orders a 30-day CBSA report to explain the outage, outlining prevention steps.

Overview

  • Public Safety Minister Gary Anandasangaree directed CBSA to deliver a report within 30 days after an IT failure that began Sunday and extended into Tuesday, leaving some truckers stranded up to 36 hours.
  • CBSA says systems have been restored and primary lanes are staffed, yet commercial backlogs continue at key crossings including the Peace Bridge, Lewiston–Queenston Bridgend BlBlue Water Bridge.
  • Bridge authorities asked Canada-bound carriers to avoid the Peace Bridge and Lewiston–Queenston as queuing hit capacity, with New York officials closing I-190 access and diverting trucks to Summit Park Mall staging while lines formed on Busti Avenue.
  • A separate disruption on Thursday knocked out CBSA self-serve kiosks at multiple airports from 10:20 a.m. to just before 2 p.m., causing delays for thousands of passengers.
  • Drivers report severe waits and risks to time-sensitive loads, and the Canadian Trucking Alliance says outages are growing more frequent and urges modernization of CBSA’s systems.