Overview

• The Canada Border Services Agency reported a cargo-processing system outage on Sept. 30 that disrupted commercial operations in Southern Ontario, with a partial resolution announced around 2 p.m.
• Commercial traffic into Canada was halted at the Peace Bridge and Lewiston–Queenston Bridge, leading to multi-hour truck queues that stretched over the bridges and onto I-90 and I-190.
• Bridge operators and regional agencies, including NITTEC, the New York State Department of Transportation, the Thruway Authority and State Police, managed widespread congestion.
• CBSA said most shipments could proceed after the partial fix and deployed officers to staff primary inspection lanes, though bridge authorities provided no timeline for full restoration.
• Carriers reported costly delays and some canceled runs, industry leaders criticized CBSA’s aging IT systems, and a U.S. congressman said agencies told him the issue originated on the Canadian side.