Overview

• CBSA says the inspection-kiosk outage began around 10:20 a.m. and was resolved shortly before 2 p.m., with residual delays expected as processing returns to normal.
• Toronto Pearson reported impacts in Terminals 1 and 3, while multiple other international airports signalled disruptions without detailing their status.
• Travellers were temporarily redirected to primary inspection lines for manual processing, CBSA said.
• The agency apologized on X and said it worked with partners to restore service, adding that a cause for Thursday’s failure has not been identified.
• CBSA previously attributed Sunday’s separate nationwide kiosk failure to an unforeseen technical issue during routine systems maintenance.