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CBIC Orders 4–6 Week Vigilance Probe Into Chennai Customs After Wintrack Complaint

The action follows a DoR report flagging procedural lapses alongside suspected private fraud by intermediaries.

Overview

  • CBIC said all officers named in the DoR findings have been relieved of duties and transferred out of the jurisdiction to protect the investigation’s integrity.
  • The customs broker identified in the report has had its licence suspended under Regulation 16 of the Customs Brokers Licensing Regulations, 2018, pending the probe.
  • A police complaint has been filed against unauthorised intermediaries alleged to have engaged in deceptive practices around customs clearances.
  • A Task Force led by the Member (Customs) will implement corrective steps including a review of pending cases with attention to MSMEs, expanded faceless assessments, tighter access limited to authorised CHAs, stronger grievance monitoring, and public updates.
  • The time‑bound vigilance inquiry will assess whether the lapses were isolated or signal wider systemic vulnerabilities that may prompt further policy and oversight changes.