Overview

• The Boeing 777-300ER operating flight CX883 from Los Angeles diverted to Taipei after Hong Kong Observatory issued Black and Amber rainstorm warnings that halted landings in Hong Kong.
• The aircraft remained on the ground at Taipei Taoyuan Airport for nearly 11 hours without allowing passengers to disembark.
• Passengers reported minimal food and water supplies and conflicting crew messages that cited insurance constraints for barring deplaning.
• CX883 finally departed Taipei at 6 p.m. local time and landed in Hong Kong at 7:17 p.m., arriving about 13.5 hours behind schedule after a total 28-hour journey.
• Cathay Pacific has yet to announce a compensation or service recovery plan and is facing criticism from travelers and media over its handling of the diversion.