Overview
- A Cathay Pacific flight attendant mistakenly served white wine to a three-year-old boy during an April 24 flight from Hong Kong to London.
- The child’s mother, surnamed Wong, expressed concern about potential long-term health impacts and demanded stronger preventive measures from the airline.
- Cathay Pacific has refunded the child's ticket, offered three one-class upgrade vouchers, and agreed to cover costs for pediatric medical assessments.
- An onboard French doctor examined the boy and, along with Medlink, recommended hydration and symptom monitoring; the child has shown no symptoms so far.
- The airline has initiated an internal review, implemented immediate crew training to improve drink service protocols, and acknowledged concerns over reduced training standards for new staff.