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Catalonia Sets 2026–27 Rollout for One-Stop Citizen Offices, Adding Mobile Units

The plan aims to simplify procedures to reduce unnecessary trips to Barcelona.

Overview

  • Four fixed OACs will open in 2026 in La Seu d'Urgell, Puigcerdà, Vilafranca del Penedès and Barcelona's Eixample, with offices in Lleida and Tremp planned for 2027.
  • The network will reach 11 full-service sites staffed by 162 people, complemented by five mobile offices assigned to 80 small municipalities.
  • The mobile units are scheduled to begin operating in the second quarter of 2026 following a pilot in Terres de l'Ebre.
  • The reform includes replacing 1,500 PDF forms with digital versions, with the final 600 to be completed before next summer.
  • Reported investment varies across outlets, with La Vanguardia and El País citing €13 million while El Periódico reports €10.5 million.