Overview

• The Consejería de Bienestar Social de Castilla-La Mancha carried out an inspection at the Azuqueca de Henares nursing home after a video showed a caregiver making derogatory comments about an elderly resident.
• The assistant, Lorena, was dismissed by burofax on Sunday and is under investigation by the Guardia Civil and the Spanish Data Protection Agency for alleged elder abuse and unauthorized image dissemination.
• UGT Servicios Públicos Castilla-La Mancha filed its own complaint, with sector leader Esther Soto condemning the aide’s actions as 'sinvergüenza'.
• Lorena disputes the video’s context, says it was recorded as a joke a year earlier, and reports ongoing harassment and threats affecting her emotional health.
• The regional welfare office called the case an 'isolated and unfortunate' incident and assured families that the residence has resumed normal operations under reinforced safeguarding measures.