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Casap Raises $25 Million Series A to Scale AI-Powered Dispute Resolution

Casap will use the investment to accelerate the deployment of its AI dispute-resolution tools in the payments ecosystem.

Overview

  • Emergence Capital led the $25 million Series A at a $105 million valuation with backing from Lightspeed Venture Partners, Primary Venture Partners and SoFi, lifting total funding to $33.5 million.
  • More than 15 banks and credit unions have deployed Casap’s AI-driven platform to manage credit and debit card disputes in real time.
  • Clients such as Chartway FCU and MidSouth Community FCU report over 51% reductions in fraud losses and average dispute resolution times cut from 90 to 23 days.
  • Casap’s annualized revenue remains under $10 million but has surged 450% year over year amid rapid customer adoption.
  • The fresh capital will help roll out expanded AI decisioning and first-party fraud scoring across additional payment workflows.