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Cartier Confirms Cyberattack Exposed Customer Details

Containment of the intrusion prompted Cartier to notify authorities, bolster defences, alert customers against phishing attempts

Visitors look at watch models at the Cartier booth at the Watches and Wonders exhibition in Geneva, Switzerland, April 9, 2024. REUTERS/Pierre Albouy/File Photo
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Overview

  • Hackers accessed Cartier’s systems, exfiltrating customer names, email addresses and countries of residence.
  • The company confirmed no sensitive credentials, payment card data or banking details were compromised.
  • Affected customers received direct breach notifications, with some letters shared publicly, and were urged to monitor for phishing.
  • Owned by Richemont, Cartier follows Dior and Adidas in recent luxury brand attacks that have shaken the fashion sector.
  • Experts say luxury retailers’ extensive customer databases and underinvestment in cybersecurity make them attractive targets.