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Cartier Confirms Customer Data Breach in Retail Cyberattack Wave

Cartier swiftly contained the breach after customer names, email addresses, countries of residence were exposed; authorities have been notified, security measures strengthened.

Visitors look at watch models at the Cartier booth at the Watches and Wonders exhibition in Geneva, Switzerland, April 9, 2024. REUTERS/Pierre Albouy/File Photo
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Overview

  • Cartier disclosed that an unauthorized party gained temporary access to its systems, procuring customer names, email addresses and countries of residence without touching passwords or payment data.
  • The luxury jeweller said it contained the incident, engaged external cybersecurity experts and alerted the UK’s National Crime Agency to oversee the investigation.
  • This breach follows a string of compromises at major retail and fashion brands, including Dior, Adidas, Victoria’s Secret and The North Face.
  • The North Face reported a small-scale credential-stuffing attack in April that revealed some account details and purchase histories but spared financial information.
  • Security advisers warn that exposed personal data can fuel targeted phishing campaigns and urge retailers to bolster defenses to protect customer privacy and manage rising recovery costs.