Care.com Settles $8.5 Million FTC Complaint Over Misleading Practices

The platform faced allegations of inflating job listings and complicating subscription cancellations, impacting millions of users.

The FTC accused Care.com of overstating job availability and potential earnings to attract users.
Care.com allegedly used deceptive design practices to make canceling subscriptions difficult.
The settlement will provide refunds to affected users but does not admit wrongdoing.
Care.com must now ensure job postings are legitimate and earnings claims are substantiated.
The company maintains it settled to focus on supporting families and caregivers.