Care.com Agrees to $8.5 Million FTC Settlement for Deceptive Practices

The platform misled caregivers about job opportunities and complicated membership cancellations, affecting millions.

Care.com faced tens of thousands of complaints about misleading job listings and membership renewals.
The FTC found the company overstated job availability and earnings potential to attract users.
Customers encountered deceptive website designs that made canceling memberships difficult.
The settlement includes $8.5 million in refunds for affected users and mandates simpler cancellation methods.
Care.com did not admit wrongdoing but agreed to the settlement to focus on its core services.