Overview
- In a local Facebook group, customers reported that Kaufland’s self-checkout stations still do not accept cash, confirming card payment only.
- New posts on Reddit and Threads revived polarized reactions, from a shopper defending the systems’ speed to another admitting fear of looking incompetent and avoiding them.
- EHI counts about 38,650 self-checkout terminals nationwide, and roughly 11,000 stores offered the option as of August 2025.
- Coverage notes many units are card-only because handling notes and coins requires more complex, costly, and maintenance-heavy hardware.
- Industry bodies highlight trade-offs, with EHI warning of higher theft that prompts camera and AI monitoring, and HDE urging that systems remain clear and easy to use.