Capital One Outage Leaves Customers Without Access to Funds for Days

A technical issue linked to a third-party vendor has disrupted deposits, payments, and account access for thousands of Capital One customers since Wednesday.

Capital One customers have faced significant disruptions to deposits, payments, and account access since Wednesday due to a technical issue with third-party vendor FIS Global.
The outage has left many unable to access paychecks and cover essential expenses, with nearly 4,000 complaints reported on DownDetector by Friday morning.
Capital One has apologized for the inconvenience and stated that system restoration is underway, but services remain only partially operational as of Friday.
The timing of the outage has been particularly challenging for customers relying on mid-month paychecks, with fears of further delays due to the upcoming Martin Luther King Jr. Day holiday on Monday.
The incident coincides with a lawsuit filed earlier this week by the Consumer Financial Protection Bureau, accusing Capital One of withholding $2 billion in interest from savings account holders.