Overview
- AirHelp evaluated 250 airports worldwide from June 1, 2024 to May 31, 2025 on punctuality, customer satisfaction and retail and dining offerings.
- Cape Town International Airport leads the global ranking with a score of 8.57, followed by Doha’s Hamad International at 8.52 and Riyadh’s King Khaled International at 8.47.
- Bergen Airport in Norway ranks as Europe’s top performer, placing ninth worldwide with an 8.27 score.
- Düsseldorf Airport posts Germany’s highest result with a 7.64 AirHelp score but sits 100th globally among all 250 airports.
- Berlin Brandenburg (7.51 points, 136th globally) and Munich (7.46 points, 144th globally) follow Düsseldorf as the second and third highest German airports in the ranking.