Overview
- Canva acknowledged a service problem and directed users to its status page as engineers worked on restoration.
- Users reported login failures, frozen editors, stalled saves, and blocked downloads, with “Server Error” messages on web and mobile.
- Outage tracker Downdetector recorded hundreds of reports during the disruption, reflecting broad impact across devices and browsers.
- Amazon Web Services confirmed increased error rates and latencies in the US-EAST-1 region, which was linked by multiple companies to their service interruptions.
- Other major platforms reported effects, including Snapchat, Robinhood, Perplexity AI, Coinbase, Venmo, and Amazon’s own services, with reports noting interruptions extending into early Oct. 21.