Overview

• Users began reporting problems on October 20 with the web editor showing “Server Error” and the iOS app displaying “Something isn’t working on our end.”
• On the Comet browser, the editor loaded but image downloads to desktop failed, indicating partial functionality with critical features broken.
• Reports describe widespread impact on core workflows, including difficulties editing projects and downloading completed designs.
• Downdetector registered more than 200 disruption reports in a short span, reflecting rapid, broad-based complaints from multiple regions.
• Canva has not issued an official statement or restoration timeline, and outlets advise checking the company’s status page for updates and support.