Overview
- Canva flagged the incident on its status page and first identified upload errors on July 2, with a follow-up status update saying engineers were investigating.
- Outage-tracking site Downdetector logged a sharp spike in user reports, and social posts show complaints from multiple regions about the same problem.
- Users reported a range of failures that stalled work, including files failing to upload, inability to open or save designs, slow loading and occasional login errors.
- Canva has confirmed the issue but has not disclosed a root cause or offered an estimated time to restore full service, and its public updates so far are brief and time-stamped.
- The outage interrupts workflows for creators, businesses and students who rely on Canva for presentations and marketing materials and could force short-term shifts to alternate tools or offline work while engineers investigate.