Overview

• Ninety stores will shut by May 2026 with up to 100 more closing by April 2027, leaving about 320 locations trading.
• The charity will close its online marketplace in early 2026, ending sales of donated goods on reselling platforms.
• Roughly 600 paid roles are at risk with up to 3,000 volunteers affected, and the charity plans redeployment and support.
• The strategy includes opening 12 larger superstores by 2028, adding to 46 existing sites, with a projected £12.4m uplift over five years.
• Closures will be determined by financial contribution, lease terms and geography, following an £8m deficit in 2023–24 and earlier income declines.