Overview

• A massive power outage on April 28 across the Iberian Peninsula caused cascading telecom failures in the Canary Islands, despite the region maintaining electricity.
• The Government of the Canary Islands escalated the PLATECA emergency plan to an emergency level late Monday night to address widespread communication disruptions.
• Emergency medical services deployed ambulances equipped with radio systems to ensure connectivity with coordination centers during the telecom outage.
• Telecom operators report ongoing instability in internet, telephony, and mobile data services, with emergency communication channels still relying on backup systems.
• The government information line 012 resumed operations on April 29 at 3:30 PM, but full telecom restoration remains pending as investigations into the blackout continue.