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Canada Post Launches Five-Year Shift From Home Delivery to Community Mailboxes

Canada Post says ending home delivery will help stop deep losses.

Overview

  • Canada Post, which made the announcement Thursday, began talks in 13 communities to move about 136,000 addresses to community mailboxes in late 2026 and early 2027.
  • The first wave includes parts of Ottawa and Etobicoke, Metro Vancouver’s North Shore plus Abbotsford and Mission, Winnipeg, Moncton and Riverview, Sept-Îles, and La Prairie and Candiac in Quebec.
  • The rollout is the start of a five-year plan to convert roughly four million remaining door-to-door addresses, with site selection and resident notifications that can take months in each area.
  • The corporation projects about CAD 400 million in annual savings and cites steep losses and a 30% drop in retail revenue since 2021, while 75% of addresses already receive centralized delivery.
  • Canada Post is reviewing urban and suburban post offices for closures in over‑served areas, promises no change to rural, remote or Indigenous services, and faces union demands for a public review as workers warn of longer walks; an accommodation program remains available for people who cannot reach a box.