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Cambridge Trial Finds Humanoid Robot Chats Ease Caregivers’ Loneliness and Stress

Researchers report sustained gains in wellbeing after a five-week program with Pepper.

Overview

  • The Cambridge-led trial enrolled informal caregivers, from parents of children with disabilities to older adults caring for partners with dementia, for twice-weekly chats with Pepper over five weeks.
  • Participants reported improved mood, reduced loneliness and stress, and increasing comfort engaging with the robot as the program progressed.
  • Conversations focused on everyday topics and self-disclosure, with Pepper acting as a consistent, non-judgmental listener rather than diagnosing or advising.
  • Caregivers described greater acceptance of their role and strengthened emotion regulation following the intervention.
  • Findings were published in the International Journal of Social Robotics (2025; DOI 10.1007/s12369-024-01207-0), with authors describing the work as a first-of-its-kind result that merits further study.