Calls for Improved Allergy Training After Teen's Tragic Death

Hannah Jacobs' fatal reaction to a Costa Coffee drink highlights systemic failures in allergy communication and training.

Hannah Jacobs, 13, died from anaphylaxis after drinking a hot chocolate containing cow's milk despite staff being informed of her dairy allergy.
Inquest revealed multiple failures in allergy communication between Costa Coffee staff and Hannah's mother.
Campaigners demand urgent government action and appointment of an 'allergy tsar' to improve allergy awareness and training.
Costa Coffee's current allergy training criticized as inadequate and treated as a 'tick-box exercise'.
Allergy sufferers and their families continue to face daily anxiety and call for comprehensive ingredient disclosure in all food establishments.