Overview

• The civil suit, filed this week in San Francisco under the name Jane Doe, alleges Uber bears partial responsibility for what followed a Sacramento-area ride in May.
• According to the filing, the driver forced the 23-year-old out after she vomited, leaving her without her phone about eight miles from her Rosemont destination.
• The lawsuit says two people then took her to an apartment where she was sexually assaulted at knifepoint; she escaped the next morning, and police confirm an investigation with no arrests.
• The complaint says Uber did not properly escalate a report from the rider’s mother, instead sending a generic resources email and indicating the driver had not violated company policy.
• Doe’s attorneys cite gaps in guidance for driver cancellations and cleaning-fee practices alongside campaigns promoting rides as a safe choice after drinking; Uber called the account heartbreaking in a statement and said it cannot comment on pending litigation.