California Regulators Block AT&T's Bid to End Landline Services

The decision ensures continued reliable communication for rural and disaster-prone areas despite AT&T's push for modernization.

The California Public Utilities Commission unanimously rejected AT&T's request to end its Carrier of Last Resort obligations.
AT&T argued that modern alternatives like VoIP and mobile services could replace landlines, but the CPUC found these unreliable in many areas.
Over 580,000 households, especially in rural regions, rely on landlines for emergency communication during power outages and natural disasters.
Public comments and hearings highlighted the critical need for landlines, particularly for seniors and individuals with disabilities.
AT&T plans to lobby for legislative changes to ease its landline service obligations while ensuring no customer is left without essential services.