Overview

• Ken Wilson noticed his electric bill was unusually high despite his efforts to conserve energy.
• An investigation by PG&E revealed Wilson's meter was linked to his neighbor's apartment, unit 91, instead of his own, unit 90.
• The mix-up may have persisted since Wilson moved into the apartment in 2006, totaling up to 18 years of incorrect billing.
• PG&E has apologized for the oversight and promised to correct the billing in the next cycle.
• Wilson hopes his story will alert others to similar potential issues with their utility bills.