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California Addiction Treatment Center and Anthem to Face Fall Arbitration Over Denied Claims

The Lakes Treatment Center is seeking more than $400,000 in delayed reimbursements after winning state appeals for denied substance use and mental health treatments.

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Overview

  • The Lakes Treatment Center filed suit in January claiming Anthem withheld over $400,000 in reimbursements and both sides will arbitrate this fall.
  • In 2023 the facility won 49 of 54 state appeals, prompting Anthem to pay hundreds of thousands of dollars for alcohol and drug treatment.
  • Under California’s 2020 parity law The Lakes remains one of the few rural providers serving Anthem-insured patients in the Sierra foothills.
  • State legislators are advancing bills to require insurers to report treatment denial data and limit how frequently they can review patient eligibility.
  • Anthem says it is committed to ensuring timely reimbursements for provider partners as it evaluates its network contracts.