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2mo ago

Calgary Transit Begins Mandatory Platform Scanning of Mobile Tickets

With 112 validators now in place at all platforms, Calgary Transit aims to curb fare evasion through an education-first rollout prior to fine enforcement.

Tess Abanto, Calgary Transit manager with Transit Service Design demonstrates a mobile ticket scanner at the Westbrook CTrain station on Tuesday, July 15, 2025. Beginning Wednesday, July 16, 2025, customers riding the CTrain must scan their activated mobile tickets at platforms before boarding a CTrain. Gavin Young/Postmedia
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Overview

  • Starting July 16, riders must scan activated mobile tickets at CTrain platforms before boarding
  • Calgary Transit has installed 112 QR-code validators across its 45 stations to mirror bus fare checks
  • Transit officers retain discretion on issuing $250 fines for unvalidated tickets while monitoring adaptation
  • The initial phase emphasizes rider education and feedback collection to ensure a smooth transition
  • Monthly passes and UPasses need one validation but single-ride tickets and day passes must be scanned before each trip