Caixa Workers Reject Bank Offer and Keep National Strike

Overview

• Workers voted against Caixa’s revised proposal in nationwide electronic assemblies on Monday, Sept. 21, so the national strike that began on Sept. 10 remains in force.
• The central sticking point is changes to the Saúde Caixa health plan, including a 3.7% titular contribution from 2027, set monthly fees for dependents, and a 9% family contribution cap while some copayments were reduced.
• Caixa offered other concessions — adjustments to the Super Caixa variable pay program, no 2026 penalties for Figital and Genesys pilots, and an extraordinary R$3,000 bonus tied to surpassed operational targets — but those did not sway rank‑and‑file voters.
• Union leadership and the national strike command had recommended approval of the bank’s offer but were overruled by members, and the strike command is meeting to plan next steps.
• Caixa says social‑benefit payment channels such as Caixa TEM, App Caixa and debit cards remain operating, yet the walkout has already disrupted mortgage and housing-finance work and authorities advise customers to use digital or alternative payment channels when services are limited.