Overview
- Employees of Caixa began a national, indefinite strike on Thursday, September 10 after assemblies rejected the bank’s ACT proposals by large margins in dozens of local bases.
- The stoppage has closed many physical branches across multiple states while Caixa says customers can use its app, internet banking, WhatsApp, Caixa Tem, ATMs, Banco24Horas, lotéricas and correspondent services for most transactions.
- The core dispute centers on Saúde Caixa, the staff health plan, where the bank’s changes would raise worker contributions and copay rules including proposed contribution bands and higher per‑dependent fees and annual copay caps.
- Caixa presented a final package that included a one‑time R$3,000 payment and an increase in the bank’s Saúde Caixa contribution limit from 6.5% to 8% but workers in major bases such as São Paulo/Osasco rejected it (68% against) and the bank warned it may seek a dissídio coletivo in labour court.
- Negotiations remain uneven across the sector because Fenaban signed a national CCT for most banks that gives INPC plus 0.6% real, while Banco do Brasil saw most local bases approve its deal and resume work, leaving continued service disruption and political pressure on Caixa as likely short‑term effects.