Particle.news
Download on the App Store

Cabinet Weighs Telecom Contract Exit Rights and Rapid Flood Relief for Wexford

A recent ComReg survey found most customers do not understand in‑contract price increase clauses.

Overview

  • Minister for Communications Patrick O'Donovan is bringing plans to Cabinet to give consumers a legal right to leave mobile and broadband contracts if a provider proposes a price rise during the term.
  • The proposal envisages at least 30 days’ notice before any in‑contract increase takes effect and cancellation without financial penalty.
  • Many providers use in‑contract price increase clauses that can raise charges mid‑term, leaving customers facing higher bills or exit fees.
  • ComReg’s research confirms widespread confusion about how these clauses operate among broadband customers.
  • Separately, Minister Peter Burke is seeking Cabinet approval for a Wexford humanitarian flooding scheme expected to be run by the Irish Red Cross, with grants up to €20,000 and a commitment to rapid payments for affected traders.