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Byju’s Flagship App Removed from Play Store as Payment Issues Disrupt Services

The edtech giant faces outages of core digital services, insolvency proceedings, and a proposed strategic reboot by its founder.

Byju Raveendran.

Overview

  • Byju’s flagship Android app has been removed from the Google Play Store due to unpaid dues to Amazon Web Services (AWS), which powers its cloud infrastructure.
  • The company’s website is now reduced to a landing page, with users locked out of paid content and video lessons.
  • Insolvency proceedings continue at the National Company Law Tribunal (NCLT) following a Rs 158 crore dues case filed by the Board of Control for Cricket in India (BCCI).
  • Founder Byju Raveendran has acknowledged strategic missteps, including a $1.2 billion 2021 term loan, and is advocating for a purpose-driven “Byju’s 3.0” reboot.
  • While its core services face disruptions, subsidiaries like Aakash Institute and other apps, such as Byju’s Exam Prep, remain operational.