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BVG Showcases Kottbusser Tor Safety Pilot With Guided Tours and New Measures

The program uses visible monitoring, staffed security, intensive cleaning to rebuild confidence after BVG reported fewer crimes and attacks on staff.

Overview

  • BVG is conducting guided tours at the Kottbusser Tor pilot for seniors, women and queer people in partnership with the local Quartiersmanagement to demonstrate emergency pillars, alarm grips, camera coverage and coordination with patrols and police.
  • Near‑term upgrades include a mirror to improve sightlines at a station entrance and floor markings to help riders find emergency call pillars.
  • Cleanliness efforts are being expanded with elevator shafts set for cleaning four times a week instead of annually, and BVG is considering perfuming the shafts to address persistent odors.
  • BVG cites network‑wide gains in the first half of 2025 with 17% fewer crimes and 41% fewer assaults on staff.
  • Security staffing includes about 250 personnel deployed daily citywide and eight guards at Kottbusser Tor, supported by 360‑degree cameras that store footage for 48 hours as project leaders seek a longer retention period.