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Bullock Dismisses Fraud Warnings in RBA Push To Scrap Card Surcharges

She told a parliamentary committee that banks’ claims of weaker fraud protection lack credibility given statutory duties to keep payments safe.

Overview

  • The Reserve Bank is proposing to ban card surcharges and cut interchange fee caps, with the bank estimating about A$1.2 billion in annual shopper savings and roughly A$900 million less issuer income.
  • Michele Bullock said banks would continue to make money on payments and called it unrealistic that they would scale back fraud protections.
  • Major banks and networks including NAB and Visa warn lower fee caps could curb fraud-detection investment and consumer perks, while ABA chief Simon Birmingham cautions about higher upfront costs and shorter interest-free periods.
  • Recent laws expose firms that fail to reasonably detect or prevent scams to penalties of up to A$50 million, reinforcing obligations to maintain strong protections.
  • The consultation closed in August and the RBA plans a final report and rollout timetable by year‑end, with assistant governor Brad Jones flagging tools such as voluntary undertakings, new standards and regulation of acquirer margins if needed.