Overview
- Profeco reports 209 complaints received so far with 94% attended in favor of consumers and nearly 15,000 advisories provided nationwide.
- Conciliations have recovered 998,491.49 pesos through day four, with the enforcement operation continuing through the event’s final day.
- The most common problems involve refusal to deliver paid goods, failure to honor promotions or advertised prices, and altered prices at checkout.
- Apparel and footwear, televisions and appliances draw the most disputes, and Walmart faces the most complaints, followed by Soriana and Sam’s Club.
- Concanaco says participating businesses saw sales increases of up to 30%, led by Mexico City and Querétaro, with in-store and credit-card purchases prevailing.