BT Profits Soar Amid Broadband Price Hikes

Despite customer losses and regulatory scrutiny, telecoms giant continues aggressive pricing strategy under new CEO Allison Kirkby.

BT's pre-tax profits have surged by 15% to £1.5bn in the nine months to the end of December, driven by a 14% price increase on broadband and mobile services.
The telecoms company's revenue was up 3% at £15.8bn, bolstered by higher sales of full-fibre broadband services.
BT's Openreach division suffered 369,000 customer losses in the first nine months of the year, a decline of 2%, with losses expected to top 400,000 over the full financial year.
BT's new CEO, Allison Kirkby, has taken over from Philip Jansen, and is committed to continuing the company's strategic focus and efficiency drive.
Despite criticism and regulatory scrutiny, BT is set to raise prices by a further 7.9% in the spring.