Overview

• BT's pre-tax profits have surged by 15% to £1.5bn in the nine months to the end of December, driven by a 14% price increase on broadband and mobile services.
• The telecoms company's revenue was up 3% at £15.8bn, bolstered by higher sales of full-fibre broadband services.
• BT's Openreach division suffered 369,000 customer losses in the first nine months of the year, a decline of 2%, with losses expected to top 400,000 over the full financial year.
• BT's new CEO, Allison Kirkby, has taken over from Philip Jansen, and is committed to continuing the company's strategic focus and efficiency drive.
• Despite criticism and regulatory scrutiny, BT is set to raise prices by a further 7.9% in the spring.