BT Faces £1.3 Billion Lawsuit Over Alleged Overcharging of Landline Customers

Class action lawsuit brought by Collective Action on Land Lines alleges BT used its market dominance to charge excessive amounts, affecting about 3 million customers.

• BT is facing a class action lawsuit seeking £1.3 billion in compensation for allegedly overcharging landline customers.
• The lawsuit, brought by Justin Le Patourel, founder of Collective Action on Land Lines (Call), alleges that BT used its dominant market position to charge excessive amounts for about 3 million landline customers.
• Affected customers could receive between £300 and £400 in compensation depending on the length of their contracts.
• Ofcom's investigation in 2017 found that BT had unfairly charged millions of landline customers from 2015. BT reduced its landline prices the following year but did not offer compensation for past overcharging.
• BT denies the allegations and is committed to robustly defending its position at trial.

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