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2mo ago

BSNL Unveils Doorstep SIM Delivery Portal With Self-KYC

The portal lets customers complete self-KYC online for prepaid or postpaid SIMs or port existing numbers from home with fees yet to be confirmed as BSNL addresses declining subscriber numbers.

BSNL now delivers SIM cards to your doorstep with a new self-KYC online service.

Overview

  • The online portal launched on June 25 requires customers to enter a PIN code, name and alternate mobile number before completing an OTP-based self-KYC for doorstep SIM delivery.
  • Users can opt for new prepaid or postpaid connections or port their existing numbers from other operators entirely through the portal’s self-service process.
  • Airtel, Reliance Jio and Vodafone Idea already offer free doorstep SIM delivery, raising the competitive stakes for India’s state-owned carrier.
  • BSNL has not clarified whether its home delivery service will be free or subject to charges, unlike its private rivals.
  • In April, BSNL lost 200,000 subscribers overall and 1.8 million active users, and its Visitor Location Register ratio dropped to 61.4 percent.