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BSI Presses Webmail Providers to Take Lead on Consumer Email Security

The new whitepaper sets nonbinding steps that shift protections from users to providers across major services.

Overview

  • Germany’s cybersecurity agency published guidance urging Security by Design and Security by Default in webmail, calling on major providers such as Gmail, GMX, web.de and Hotmail to assume primary responsibility.
  • Default strong authentication is urged, including mandatory two‑factor authentication or passkeys, alongside modern password policies and rate limiting for login attempts.
  • The paper calls for integrated, interoperable end‑to‑end encryption in webmail using OpenPGP or S/MIME with automated key generation and management and public‑key discovery via WKD, plus transport security through DANE or MTA‑STS.
  • Effective anti‑spam and anti‑phishing should run in the backend using SPF, DKIM and DMARC, complemented by clear warnings, easy user reporting and corrections of misclassifications.
  • Secure, auditable account‑recovery flows are recommended, with optional identity proofing at signup and transparent security profiles and trust models, while legal mandates are not announced and implementation by providers remains pending.