Overview
- A boiler explosion on Oct. 1 toppled a 20-story chimney at 205 Alexander Avenue, severing gas service across the Mitchel Houses.
- NYCHA says hot water returned Oct. 4 and heat on Oct. 8, yet multiple tenants report cold apartments and limited communication.
- The outage affects more than 3,000 residents, who received hot plates and slow cookers that many say do not meet holiday cooking needs.
- NYCHA says restoration requires multiple inspections with utility partners, with a multi-agency investigation still underway.
- A tenant 'speak-out' pressed for answers, and a resident meeting is set for Nov. 10 as a CityLimits analysis shows NYCHA gas outages average 89 days.