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British Airways Reverses Most Restrictions on Crew Eating and Drinking in Public

Staff and union backlash prompted the airline to clarify its guidance, pledging a revised approach.

Overview

  • Crew may now eat or drink while seated in airport cafés or gate areas, according to the revised guidance.
  • Employees are still instructed not to consume beverages while walking through terminals.
  • British Airways said its earlier memo may have given the impression of a full ban on eating and drinking.
  • A planned prohibition on commuting in uniform on British Airways flights has been rescinded.
  • Employee and union feedback, as reported, cited practical issues such as crews lacking access to break rooms during long duty days.