British Airways Resolves IT Glitch, Minimizing Flight Disruptions

A £750 million investment in IT upgrades helped British Airways swiftly address a system failure that delayed flights globally.

• British Airways experienced a technical issue affecting flight operations on Monday, causing delays but no cancellations.
• The outage, lasting about 95 minutes, disrupted online check-ins and delayed flights by one to two hours.
• The airline's recent £750 million IT investment allowed for a quicker recovery, with critical systems restored within an hour.
• Passengers reported being stuck on tarmacs at various airports, including Verona and Hamburg, due to the inability to process load sheets.
• British Airways is still investigating the cause of the outage and aims to prevent future incidents through ongoing IT infrastructure improvements.

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