Overview
- The British Airways crew member was discovered deceased in his hotel room in San Francisco on April 17 after failing to show up for a scheduled flight.
- Authorities have launched an autopsy and investigation, with no immediate evidence of foul play and suspicions that the individual may have been dead for two days.
- The BA 284 flight from San Francisco to London was canceled after the discovery, with the crew too distraught to operate the service.
- The cancellation affected 850 passengers, who were provided with hotel accommodations and later rebooked on alternative flights.
- British Airways has resumed flights on the San Francisco–London route while offering support to affected passengers and reviewing crew wellness protocols following similar incidents in recent years.