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2d ago

British Airways Apologizes for Downgrade; Grandmaster’s Luggage Still Missing

The airline has promised to refund the fare differential after involuntarily downgrading Arjun Erigaisi’s business class seat on July 11; his bags remain unreturned more than 48 hours later ahead of his July 21 return flight.

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India Chess

Overview

  • On July 11, British Airways downgraded Erigaisi’s business class ticket to premium economy on his Hyderabad–London–Las Vegas journey due to overbooking.
  • His baggage has been delayed for over 48 hours despite his repeated messages, emails and submitted claim forms.
  • British Airways sent an apology email and offered to refund the fare difference for the involuntary downgrade.
  • Erigaisi is booked to fly back with the carrier on July 21, extending the unresolved dispute into his return trip.
  • The travel setbacks come just days before he competes in the Freestyle Chess Grand Slam Tour in Las Vegas and the FIDE Grand Swiss 2025, where he is the top seed.