Brian Niccol Faces Steep Challenges as Starbucks' New CEO
Niccol's track record at Chipotle and Taco Bell brings hope, but Starbucks' global footprint and complex issues pose significant hurdles.
- Niccol must address falling sales and customer dissatisfaction with high prices.
- The company faces operational challenges with the surge in mobile orders and complicated drinks.
- Gen Z's changing perception of Starbucks and unionization efforts require careful navigation.
- China's sluggish market and growing local competition add to the complexities.
- Niccol will need to manage the lingering influence of former CEO Howard Schultz.