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Brazil Makes Digital Hotel Guest Registry Mandatory

Noncompliant properties face warnings or fines under tourism law.

Overview

  • The FNRH Digital system, which became compulsory Monday, replaces paper guest cards nationwide for hotels and pousadas.
  • AgênciaGov counts 3,773 lodging businesses using the platform at the deadline, with many of the 19,231 Cadastur-registered providers still to migrate.
  • Noncompliant establishments now risk administrative cases with warnings or fines under Ministry of Tourism rules.
  • The system built by the Tourism Ministry and Serpro allows pre-check-in via Gov.br, QR codes, links or reception kiosks to speed arrivals.
  • Officials say guest records are stored for life on federal servers under LGPD rules, improving visitor data used for tourism planning.