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2d ago

Bradesco Apps Suffer Hours-Long Outage, Blocking PIX and Bill Payments

The disruption started before dawn, stretching into the afternoon with thousands of outage reports, lacking any clear explanation.

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Overview

  • Customer complaints surged on Downdetector from around 5–6 a.m., with reported peaks ranging from roughly 1,500 to over 2,200 issues during the morning.
  • By the afternoon, instability had lasted at least 11 hours with no recovery timeline disclosed, according to the latest reports.
  • Bradesco acknowledged “intermittence” in its mobile services, said teams were working to restore access, and told users on social media to try again later.
  • Users reported being unable to complete PIX and TED transfers, pay bills, check balances, or receive time-sensitive payments, with related searches spiking on Google Trends.
  • The incident follows a similar mobile access problem on November 28 that drew more than 1,000 complaints, renewing questions about service reliability.